Privacy Policy

Last updated: 31 May 2026

This website is published by:

EMCC Belgium asbl
Hive5
Cours Saint-Michel 30b
1040 Brussels
Belgium

Company number: 0890.588.771
Contact email: contact [at] emccbelgium [dot] org

EMCC Belgium is the official representative of EMCC for Belgium.

In the context of this website, EMCC Belgium asbl acts in principle as data controller for the personal data collected or processed through the website.

This policy explains how EMCC Belgium processes the personal data of people who visit the website, use public forms, request membership, register for an activity, subscribe to a newsletter, create or use a member area, or interact with EMCC Belgium through the website.

It applies in particular to:

• visitors to the website;
• people who contact EMCC Belgium;
• membership applicants;
• members;
• participants in activities;
• people subscribed to EMCC Belgium newsletters or communications;
• coaches, mentors or supervisors listed, or wishing to be listed, in the directory.

Depending on how you use the website, we may process the following categories of data:

• surname and first name;
• email address;
• telephone number;
• postal address, where applicable;
• preferred language;
• organisation or company, where applicable;
• job title or professional role, where applicable.

• membership application;
• member status;
• type of membership;
• membership start and end dates;
• data required for the administrative follow-up of membership;
• history useful for managing the relationship with the member.

When you are a member and choose to publish or make certain information visible in the directory, we may process:

• your surname and first name;
• your profile photo;
• your professional presentation;
• your areas of specialisation;
• your declared certifications, accreditations or affiliations;
• your professional contact details;
• the languages you use;
• geographical areas or modes of intervention;
• the information you choose to make public in your profile.

The publication of this information depends on the settings available in your member area and on the choices you make.

For registration for or participation in an activity, we may process:

• the participant's identity;
• contact details;
• member or non-member status;
• the activity concerned;
• attendance, cancellation or unsubscription;
• data required for administrative follow-up or any payment.

We may process:

• messages sent through forms;
• requests for information;
• communication preferences;
• newsletter subscriptions and unsubscriptions;
• preferences relating to communications by email or, if offered, by WhatsApp.

During your browsing, certain technical data may be processed:

• IP address;
• date and time of connection;
• pages viewed;
• browser type;
• operating system;
• data required for the operation of the website, its security and the prevention of abuse.

Such data may in particular be kept in the technical logs of the website or the hosting provider.

We process your data for the following purposes:

• to allow access to the website;
• to ensure the proper technical operation of the website;
• to secure the website;
• to prevent abuse, unauthorised access or malicious behaviour;
• to manage user accounts and the member area.

• to answer your questions;
• to handle your requests for information;
• to ensure follow-up of our exchanges with you.

• to receive and process membership requests;
• to manage member status;
• to enable renewal or administrative follow-up of membership;
• to communicate with members about their membership.

• to enable registration for activities;
• to manage participants;
• to communicate practical information;
• to ensure administrative and, where applicable, financial follow-up.

• to enable the members concerned to present their professional profile;
• to enable visitors or organisations to search for a coach, mentor or supervisor;
• to display only information that has been made public or authorised.

• to send information relating to EMCC Belgium;
• to distribute news, publications or invitations;
• to manage subscription preferences;
• to respect unsubscription requests.

• to comply with legal, accounting or administrative obligations;
• to respond to a request from a competent authority;
• to establish, exercise or defend legal rights.

Depending on the circumstances, processing is based on one or more of the following legal bases:

• your consent, for example for certain communications, certain non-essential cookies or the voluntary publication of information in the directory;
• the performance of a contract or pre-contractual measures, in particular for the management of membership, registration for an activity or a request relating to the services offered;
• EMCC Belgium's legitimate interest, in particular to ensure website security, respond to requests, organise the association's activities or communicate with its members, while respecting your rights;
• compliance with legal obligations, in particular in administrative, accounting or tax matters.

Where processing is based on your consent, you may withdraw it at any time, without affecting the lawfulness of processing carried out before that withdrawal.

Your data may be accessible, only to the extent necessary, to the following categories:

• authorised persons within EMCC Belgium;
• members or circles responsible for administrative follow-up, memberships, activities, communication or support;
• technical service providers required for the operation of the website;
• email, hosting, maintenance, security, backup or IT support providers;
• competent authorities where required by law.

The website is hosted by OVH, as part of shared hosting.

Technical maintenance of the website is provided by:

7 Stars Solutions SRL
Charles CHRISTOPH
Rue de la Briqueterie, 1
1340 Ottignies
Belgium

Company number: 0722.961.586

7 Stars Solutions SRL acts as a technical service provider for the website. To the extent that this intervention involves access to personal data, 7 Stars Solutions acts in principle as a processor on behalf of EMCC Belgium, in accordance with EMCC Belgium's instructions.

Other service providers may be used for certain services, in particular for sending emails, managing newsletters, security, backups, forms tools or communication tools. EMCC Belgium ensures that only the data necessary for their assignment is shared with them.

As far as possible, EMCC Belgium gives preference to service providers located in the European Union or offering appropriate safeguards.

Certain tools or service providers may nevertheless involve a transfer of or access to data from a country outside the European Economic Area. In that case, EMCC Belgium ensures that such transfer relies on a mechanism recognised by the GDPR, for example an adequacy decision, standard contractual clauses or other appropriate safeguards.

We keep your data only for as long as necessary for the purposes described above, unless a legal obligation or the need for longer retention requires otherwise.

By way of indication:

• contact data are kept for the time necessary to process the request and to provide reasonable follow-up;
• data relating to membership are kept for the duration of the relationship with the member and then for the period necessary to comply with administrative, accounting or legal obligations;
• data relating to an activity are kept for the time necessary to organise and follow up the activity and then according to the applicable administrative obligations;
• data relating to newsletters are kept until unsubscription or until they are no longer necessary;
• data published in the directory remain published as long as the relevant member authorises this and meets the applicable conditions;
• technical logs are kept for a limited period necessary for security, diagnosis and incident prevention.

Certain data may be kept for longer where necessary to comply with a legal obligation or to establish, exercise or defend rights.

The website may use cookies or similar technologies necessary for its operation, security, preference management or, where applicable, audience measurement.

Cookies that are not strictly necessary are used only with your consent where such consent is required.

For more information, please consult the website's Cookie Policy.

As of the date of this version, Google Analytics has not yet been reinstalled on the new website. If an audience measurement tool is added later, the cookie policy and, if necessary, the consent banner must be updated before it is activated.

Under the conditions laid down by the applicable regulations, you have in particular the following rights:

• right of access to your data;
• right to rectification;
• right to erasure;
• right to restriction of processing;
• right to object;
• right to portability, where that right applies;
• right to withdraw your consent at any time where processing is based on your consent.

To exercise your rights, you may contact us at the following address: contact@emccbelgium.org.

We may ask you for additional information in order to verify your identity and process your request properly.

If you believe that your data are not processed in accordance with the applicable regulations, you may contact EMCC Belgium so that we can review your request.

You also have the right to lodge a complaint with the Data Protection Authority in Belgium:

Data Protection Authority
Rue de la Presse 35
1000 Brussels
Belgium
Website: https://www.autoriteprotectiondonnees.be

EMCC Belgium implements reasonable technical and organisational measures to protect personal data against loss, unauthorised access, disclosure, alteration or destruction.

However, no electronic transmission or storage can be guaranteed to be completely secure. If you suspect an incident or a security breach concerning your data, you may contact us at: contact@emccbelgium.org.

EMCC Belgium may amend this policy to take account of developments to the website, the services offered, the tools used or legal obligations.

The version published on the website is the version applicable at the time of your consultation.